Responsible gaming is a crucial aspect of all gaming operations.
Efficient Measures & Analytics
The Comtrade Gaming Business Intelligence module offers a wide array of reporting and analytics capabilities to the controlling authority. Player deposits and wagers are collected centrally both from gaming machines and online/mobile portals. Various services then run on top of this data to monitor player behaviour and to enforce player or regulator defined limits and exclusions.
Self-Exclusion And Configurable Limits
A self-exclusion functionality enables players to block themselves from gaming activities temporarily or permanently, if they feel the need to do so. This information is stored centrally and shared across all land-based and online operators within a certain market. Limits can be configured either by the regulators, operators or players to limit player activity within a certain time period – day, week, month. The following activities can be limited: ?
Deposits – limits the amount of funds that player can deposit within a single transaction or within a certain period of time ?
Wagers – limits the amount of funds that player can wager within a given time frame ?
Loss – limits the amount of funds that player can lose within a given time frame ?
Session duration – limits the duration of single sessions or total amount of gaming activity within a certain period of time